Workflow overview
Customer questions, service information, and booking requests move through a defined flow with a handoff to your team.
TRIGGERIncoming requestForm / chat / system
PROCESSAI reads the contextRules + language model
ACTIONUpdate recordsCRM / spreadsheet
TEAM REVIEWSend to staffWhen a person needs to decide
Customer questions
The chatbot receives questions through the channels the business chooses.
Service information
Responses use the agreed service information and rules.
Booking requests
Customers provide the details the team needs to follow up.
Have a booking process your team handles manually?
Discuss your booking flow